Job Description
Job Title: Office Manager – Aviation Operations
Location: Datchet, Surrey
Job Type: Full-Time, Permanent
Salary: £22,880–£29,000 per year
Join a Growing Force in Aviation
We are a dynamic, fast-growing aviation company specializing in the distribution of hard-to-find aviation spare parts. Driven by a global presence, sales excellence, technical knowledge, and an unwavering commitment to quality, we’re on a mission to redefine support in the aviation industry.
As we continue to expand, we are seeking a highly organized and experienced Office Manager to anchor our UK office operations. This is a hands-on, long-term role ideal for someone who thrives in a fast-paced environment, understands the aerospace distribution landscape, and is passionate about aviation logistics and customer service. This is more than an admin job—it's a steppingstone into junior leadership in a thriving aviation business. If you’re proactive, detail-oriented, and eager to grow in the aerospace industry, we want to hear from you. Apply today and take flight with us.
Why Join Us?
- Be Part of Something Bigger: Join a company with global reach and long-term growth plans.
- Make a Measurable Impact: Your input will shape the future of our UK operations.
- Grow Your Career: This role is designed for those looking to step into junior management and grow with us.
- Work in a Niche Industry: Aerospace and aviation spare parts are specialized fields with strong career development opportunities.
Key Responsibilities:
Operations & Logistics
- Manage inbound and outbound shipments, ensuring documentation accuracy and customs compliance
- Maintain and reconcile inventory records; inspect and log all deliveries
- Coordinate time-sensitive deliveries aligned with project priorities
- Act as the key liaison with our U.S. headquarters for logistics, operations, and reporting
- Assist with government registrations and regulatory documentation
- Review contracts for operational and compliance accuracy
Customer Relations
- Serve as the primary point of contact for clients, handling inquiries, orders, and repairs
- Deliver exceptional service across phone, email, and CRM platforms
- Support customer onboarding and business development efforts
- Foster long-term client relationships through reliability and responsiveness
Procurement & Supplies
- Oversee purchasing of office and operational materials
- Coordinate with suppliers and internal teams to ensure timely, cost-effective sourcing
Financial Administration
- Maintain basic financial records; support with cash flow and reporting
- Assist with accounts, invoices, purchase orders, and financial documentation
Office Management
- Keep office operations running efficiently
- Manage records, documents, and filing systems
- Ensure adherence to aviation and internal compliance standards
About You
Required Qualifications
- 2–5+ years of experience in office management, logistics, or operations (aviation or aerospace industry experience strongly preferred)
- Solid knowledge of shipping/export processes, especially related to aviation spare parts
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Exceptional multitasking, organizational, and communication skills
- Able to work independently in a small but fast-moving team
- Willingness to travel as required
Preferred (Nice to Have)
- Experience with aerospace spare parts distribution or aviation logistics
- Familiarity with ERP or inventory management systems
Perks & Benefits
- Competitive starting salary
- 20 days flexible annual leave
- Pension scheme option after probationary period
- On-site parking at our Datchet, Surrey office
- Monday–Friday work schedule (08:30–16:30)
- Supportive and growth-focused team culture
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