Assistant Events and Catering Operations Manager

Job Description

We are seeking a dynamic and highly organised Assistant Events and Catering Operations Manager to support the delivery of exceptional events and catering services across a multi-site, high-profile institution. This role is ideal for a hands-on leader with a strong events & hospitality background, looking to contribute to the strategic growth and daily excellence of a complex events and catering operation. You’ll work closely with a wide range of internal teams and oversee client management.

Benefits:

• Monday to Friday position!
• 25-day holiday + opportunity to purchase 10 more additional days
• Private medical
• Generous Pension schemes

About the role:

• Manage and motivate a team of front-of-house supervisors and agency staff across multiple sites.
• Ensure compliance with health, safety, food hygiene, and organisational policies.
• Support the planning and delivery of events and catering operations, ensuring exceptional service standards and client satisfaction.
• Assist in stock control, wastage monitoring, and portion management.
• Support budget management within areas of responsibility.
• Ensure adherence to procurement and financial procedures, including cost control and revenue maximisation.
• Analyse customer feedback to drive continuous service improvement.
• Liaise with internal departments including finance, marketing, kitchen teams, and building operations to ensure coordinated service delivery.
• Support on event day set up; AV/Catering/Room set up.

About you:

• 2+ years in events and operations – ideally from a high-volume hotel setting.
• Can-do attitude!
• Ability to think on your feet.
• Strong problem-solving skills.
• Attention to detail.

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