Head of CRM – Retail (Basé à London)

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About the Role

Our client, a UK-based business undergoing an exciting digital transformation, is seeking a Head of CRM .

Responsibilities

1. Lead the CRM strategy and develop audience engagement initiatives.
2. Collaborate with marketing and IT teams.
3. Manage and lead a team of CRM experts.
4. Design customer journeys and analyze email and web data insights.
5. Develop audience segments and be highly analytical.

Requirements

• Ability to set and execute CRM strategies.
• Experience in audience development and data analysis.
• Passion for CRM and customer engagement.

This is a fantastic opportunity to join a company at a pivotal stage of growth. For more information, please contact Jack Johnson at Blu Digital.

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