Senior Product Manager / Product Manager

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.Building on 21 years of continuous growth and success, we’re at a pivotal point in our journey to realise that aspiration.Why you will love this opportunity as Senior Product Manager at CivicaAs a Senior Product Manager at Civica you will be responsible for defining the strategic vision for your team driven by Civica’s overall vision and creating product roadmaps that align to Civica’s strategic goals. You will lead by example and have hands on execution of the product strategy across a suite of products, ensuring that product development practices and roadmaps are aligned to our global vision, to maximise productivity and growth.You will be responsible for leading a team of product managers, collaborating with product design, user research, engineering and commercial teams. Overseeing lifecycle management of your portfolio of products, ensuring alignment with the company’s mission and vision of becoming a global GovTech champion, whilst delivering critical products and services to citizens around the world.The successful candidate will have line management responsibility for their teams including performance reviews, regular check-ins, and ensuring team members reach their maximum potential.What you will do to be successful in this role as Senior Product ManagerWork closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launchConduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisionsOversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releasesAnalyse data and metrics to measure product performance, identify areas for improvement, and make informed data-driven product decisionsLead and mentor product managers with best practices. Providing guidance and support to help them develop their skills and expertise.Strong Product Management skills, with extensive experience working in a senior product role leading multiple products and product teamsExperience working in software or product led organisations, launching and growing multiple productsDriving force behind building and executing a product roadmap and strategy that aligns with customer needs and company goalsFlexible to adapt to changing market conditions, customer needs, and business prioritiesTime Off & Work-Life Balance25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!Days of Difference – Up to 3 extra days off for volunteering.Financial Well-being & SecurityPension Contributions – 5% employer match to support your future.Income Protection – Up to 75% salary cover for long-term illness.Life Assurance – 4x salary tax-free lump sum.Critical Illness Cover – £25,000 lump sum (extendable to dependents).Private Medical Insurance – Fast access to private healthcare.Health Cash Plan – Claim back physio, therapies & more.Dental Insurance – Cover for routine & emergency care.Affinity Groups – Join employee-led communities.Bounty Bonus – Refer a friend & get rewarded.If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.Diversity & Inclusion: We’re all different—and we love this about us. There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.Flexible Work: We have the technology and tools to support you working in our hybrid environment.#…