Digital Head of Delivery

Department: PR and InfluenceContract type: Fixed-Term (12 months)Full Time/Part time: Full Time About OgilvyOgilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.We are looking for a Delivery Director to oversee project management and operations across a significant influencer and social marketing account.Given the scale and scope of the business, solid skills and experience in project management fundamentals are a must (budgeting, planning, developing statements of work etc.) However, we are also after an individual with an appreciation and understanding of social media and influencer marketing, from the creative process, strategy, data through to the production – as well as the people skills to foster a collaborative and efficient team culture.With strong communication skills, you’ll be a reliable collaborator, working in harmony with account managers, creatives, and stakeholders to ensure a unified approach that consistently exceeds client expectations. Your dedication to detail will play a pivotal role in maintaining the high standards our agency is known for, ensuring that every project deliverable is of exceptional quality.Oversee project delivery and operations across a large client team, supporting team with all commercial and resource managementSupport client teams to analyse and identify better ways of working, ensure processes are being followed and identify operational improvementsExcellent at managing expectations and resolving project-related issuesWork in collaboration with Account Leads on project set up, statements of work, staff plans and budgetsProactively identifying and solving issues and mitigating riskWorking in partnership with the commercial accountant to achieve commercial targets – attend commercial meetings with client teams to ensure revenue forecasts, cap plans and resource needs are accurateTake an active role in project delivery and be responsible for delivering projects on time, within budget and to qualityMonitor project costs and timeframes against budgets and milestones, proactively managing exceptions to ensure delivery to plan and budgetWork with team to identify project risks and issues, ensuring effective mitigation and risk strategies are implementedMonitor budgets and work with the business to avoid overburns – Running weekly burn reports, providing analysis and support with servicing levelsResource Management to plan proactively including resource trackers and capacity plans across departmentsProvide regular training for the team on operational and finance processesSupport team with financial administration such as raising POs, vendor creation and job number creation and working with Finance on issues relating to invoices / payments / budgets / vendorsProven expertise in project management and operationsDemonstrate a proven experience of managing teams and delivering across a wide range of multi-channels, including influencer marketing and social asset productionRequires proven experience of working on a fast-paced accountFinancial acumen for managing budgets, financial status and resource allocationAbility to make sound commercial and financial decisions, quickly understand problems, propose solutions, and manage client situationsStrong client service ethos, with a commitment to quality and the will to constantly drive improvements. Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. indicates a required fieldPhoneIf yes, what brand are you affiliated with?Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in our Privacy Notice…