Security Analyst (2nd Line Support)
Location: Reading (Hybrid – 3 days office)
Salary: Up to £45,000
Type: Permanent
About the Role
Join a dynamic team as a Security Analyst, where you’ll play a pivotal role in safeguarding IT infrastructure and applications. This hybrid role blends hands-on technical support with proactive security monitoring, ensuring systems are secure, resilient, and aligned with industry best practices.
Key Responsibilities
✔ Security Monitoring & Incident Management: Proactively monitor and respond to security incidents across IT systems.
✔ Compliance & Hardening: Ensure systems adhere to ISO 27001, Cyber Essentials, and internal policies.
✔ User Support: Resolve 2nd-line issues for workstations, networks, and peripherals.
✔ Disaster Recovery: Execute backup/recovery plans and respond to outages.
✔ Security Patching: Manage updates for endpoints, firewalls, and EDR tools (e.g., CrowdStrike, Microsoft Defender).
✔ Account Management: Administer user access rights in line with security policies.
Skills & Experience
✅ 5+ years in desktop/server support, networking, or security operations.
✅ Technical Proficiency:
- Microsoft/VMware/Cloud technologies.
- Firewalls, SIEM (e.g., Microsoft Sentinel), and EDR tools.
- WAN/LAN and endpoint security (patch management, AV).
- ✅ ITIL familiarity and strong troubleshooting skills.
- ✅ Certifications: Working toward SC-200, AZ-500, CompTIA Security+, or similar.
Why Apply?
- Impact: Protect critical systems in a collaborative environment.
- Growth: Certifications supported; exposure to cutting-edge security tools.
- Work-Life Balance: Hybrid model (3 days office).
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