Fixed Term 8 hrs Customer Consultant

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Client:

The Body Shop

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

1a6d67848a6b

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Your role in a nutshell

As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn about the products, their origins, and proactively engage with customers to find products that suit their preferences and lifestyle.

More about the role

• Learn and understand our products — they’re packed with natural ingredients, many sourced ethically through Community Trade programmes. We’re not just selling skincare; we’re helping communities build better lives.
• Learn our customers’ needs and recommend from our range of 2,000 vegetarian/vegan products that will make them feel good.
• Support the store management team in driving sales and profit through delivering exceptional customer service.

What we look for

• Interest in connecting with customers to enhance engagement.
• Open availability for evening, weekend, and holiday shifts.

What we offer

• Comprehensive onboarding and training for your role and team.
• A 50% discount on regular products and 30% on gifts.
• Exclusive freebies when new products launch.
• Volunteer time to support causes you care about.
• Opportunities to connect with Community Partners and promote local activism.
• Casual dress code with our iconic Green Apron — wear what makes you feel good.
• Opportunities for career growth within the brand.
• Supportive environment encouraging authenticity, with access to Inclusion & Belonging Networks such as TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.

Talent Drivers

Collaborative Skills, Personal Conduct, Commerciality, Purpose

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