About Nobi Nobi is a fast-growing international AgeTech scale-up with a clear social mission: to empower senior citizens to live with peace of mind and independence. Our flagship product, the Nobi Smart Light, detects and helps prevent falls, enhancing safety for seniors. We are committed to making a positive difference, helping seniors live with dignity at home, in assisted living, or in nursing facilities. We are seeking a highly motivated and skilled Product Installation Specialist to join our dynamic UK team. This role is critical in ensuring the successful installation of Nobi’s Smart Light solutions in senior care facilities across the United Kingdom. The ideal candidate will combine technical expertise with strong communication and project management skills to lead installations, train on-site installers, and liaise effectively with care facility staff and residents.
Lead on-site installation and configuration of Nobi Smart Light systems, ensuring all technical and functional requirements are met.Provide technical training to installation teams to ensure high-quality execution.Troubleshoot and resolve issues related to electrical wiring, network connectivity, and IoT device integration during installation.Project CoordinatorAct as the on-site project coordinator during installations, managing schedules and resources.Ensure that installations are completed on time and align with customer expectations and Nobi standards.Work together with an Onboarding & Training Specialist as part of a duo to provide a seamless customer experience.Liaise with care facility management, staff, and residents to communicate installation plans, timelines, and system functionality.Post-Installation SupportCollaborate with the Customer Success team to provide ongoing support during the implementation process and address any follow-up issues.Support testing and feedback for new product features.
Solid understanding of electrical systems, including wiring, circuits, and troubleshooting.Familiarity with smart home technologies, IoT devices, and network configurations (Wi-Fi setup, IP addressing, etc.).Strong interpersonal skills to engage with diverse groups, including care facility staff, residents, and technical teams.Fluency in English is required.5+ years of experience in a technical field involving installations, product support, or systems engineering.~ Experience managing on-site teams and coordinating multi-party projects.~ Knowledge of industry standards related to electrical safety and IoT device security.Proficiency with Microsoft Office, Google Workspace, and ERP/service desk tools.Ability to safely and effectively perform on-site installations, including carrying equipment, climbing ladders, and working with electrical systems.Willingness to travel extensively for on-site work across the UK with overnight stays as needed.Full-time, 40-hour work weekMonday to Friday with occasional nights and weekends…