Evening Customer Service Centre Advisor (Part Time)

Poole Head Office (full time on-site) Working arrangements: Full-time office based in Poole, Dorset. Looking to kick start your career in customer services, working for a globally recognised brand?Pukka Pads is a global manufacturer and supplier of stationery and notebooks, servicing retailers, wholesalers and independents in the UK, EU and USA!We are on the lookout for a highly organised, detail-oriented person to join our team as a Customer Service Administrator. The successful candidate will supply a sound admin back up to the customer service team and Account Managers, and will build and maintain excellent relationships, both internally and externally. You love providing A* customer service to businesses and end users· You are happy and comfortable talking on the phone and will accept calls/messages where needed.· You’re eager to learn, and gain valuable experience in customer service/sales support Order processing for our ‘house’ accounts and website orders. Liaising and working with Account Managers to provide support where needed.· Liaising and working with Planning/Production & Logistics in relation to deliveries and lead times, and feeding this back to customers.· Invoicing orders daily and distributing to relevant person/account· Answering and recording telephone calls. Maintain Internal pricing and EDI databases with customer information· To manage forward order tray system for the office· General office administration for Customer Services Team including managing an effective filing system and post. Good knowledge of all Microsoft Office applications.· This role would suit someone looking to start their career in sales support/customer services. No prior experience is needed, but someone who is a quick thinker, has great communication skills and organisation skills would thrive in this role….