IT Technical Sales Engineer (Virtualisation and Cyber security)

Job Overview

• We are seeking a motivated and skilled IT Technical Sales Engineer to join our team. In this role, you will provide technical support and expertise to the sales team and customers, playing a vital part in understanding customer needs, presenting tailored solutions, and ensuring their satisfaction.
• This position offers a unique opportunity to work with top-tier brands and industry-leading partners in the UK IT sector, providing a premium platform to elevate your professional experience.
• This role combines Sales Technical Engineer and Sales Manager responsibilities, providing professional technical support to clients while achieving assigned sales targets.

Responsibilities

• The Sales Technical Engineer role involves presenting and demonstrating product technical features to potential clients, persuading them to convert orders while consistently meeting or exceeding assigned quarterly sales targets.
• The Sales Manager role is responsible for consistently meeting or exceeding assigned quarterly sales targets.
• Partner with the client's IT managers to develop and execute IT strategies aligned with the end-user's business needs.
• Provide ongoing technical support and service for the customers ensuring that all enquiries are addressed promptly and professionally.
• Liaise with internal teams to ensure seamless integration of technical solutions into customer environments.

Technical Skills Requirement

• Minimum 3 years of experience in a network consultancy or IT services environment, with expertise in implementation and support services.
• LAN and WAN configuration and diagnostics, including network services such as DNS, DHCP, NTP as well as Wi-Fi configuration and diagnostics;
• Virtual server architecture, ideally with VMware and virtual desktop architecture, ideally with Citrix XenDesktop;
• Security – Experience with MDM, MFA, Email Filtering, Next Generation firewalls and antivirus solutions;
• Windows Server – Installation and configuration;
• Storage – Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters;
• Remote Desktop Services – Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud);
• Networking – Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls;
• Endpoint Support – Experience with Windows desktop, application, tablet and mobile device support

Ideal Certifications:

• Citrix Certified Professional (CCP)
• VMware Certified Professional – Data Centre Virtualisation (VCP DCV)
• Microsoft Certified Systems Engineer (MCSE)
• Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP)

Language Requirements:

• Fluent or native English.
• Mandarin is preferred.

Job Type: Part-time

Pay: £16.00-£19.00 per hour

Expected hours: 20 hours per week

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Hybrid working (office & remote)
• On-site parking

Schedule:

• Monday to Friday

Education:

• Bachelor's or above (required)

Experience:

• IT Technical Sales: 3 years (required)

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