The purpose of this role is to support the service delivery of client accounts across the People Solutions practice. Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
Understand clients benefit requirements and provide advice on insurers services, coverage and pricingDeliver day to day servicing to support retention and development of the businessPrepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projectsEnsure renewal timelines are met, market reviews undertaken and policies placed in advance of renewalReview service disruption/dissatisfaction and implement appropriate actions with carriers to resolveSupport the broader development of insurer relationshipsOversee delivery of claims and underwriting activityProven experience in SME broking/consulting environmentPrincipal focus on healthcare and group risk insurances (ideally both)Exceptional client relationship skills…