The primary purpose of this role is to work with the client’s existing clients and new prospects.
You will be responsible for defining advanced technical solutions, using HubSpot as the core platform. You will work with the sales team to understand complex client needs and explain potential solutions to clients pre-sale, as well as being accountable for designing technical solutions with the client.
The solutions you will architect will cover advanced configuration and customization of HubSpot, integrations of third-party systems, and design of the implementation project to enable successful adoption by the client, so that they hit their business goals.
Key Responsibilities
- Define advanced technical solutions, using HubSpot, to solve the clients’ complex challenges.
- Become a HubSpot product and technical subject matter expert.
- Proactively identify integration and technical architecture opportunities and make recommendations for customers to grow deeper with HubSpot.
- Create proof of concepts to demonstrate solution viability.
- Define long term technical and strategic platform roadmaps to help our clients integrate HubSpot deeper into their technology stack.
- Manage the execution of the roadmap.
- Communicate and build relationships with senior technical and business customer stakeholders.
- Drive critical KPIs including integrations, usage, engagement, and services and partner attach rates.
- Engage with customers at all levels of their organisation, from the C-suite to the technical, revenue, and marketing operations teams.
Professional Skills/Abilities
- Highly Technical: Deep technical architecture experience; the ability to integrate complex systems; understand the concepts of how API connections work and be able to use them to manage the flow of data; think critically about the customer use case and be able to design a system to solve for that use case; and comfortability with integration systems and design.
- Demonstrable experience in customer-facing, solutions architect or solution consulting role.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Technology, Information and Media
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