A fantastic new opportunity for an experieced Ops / Resource Manager to join an award winning creative agency as they continue to grow.
In this role, you'll work closely with the Director of Operations to keep everything running smoothly – from planning and resourcing to maintaining a positive and productive work environment.
This role will be preodiminantly office based in central London and needs previous expeirence of working in a similar role within a creative agency.
What You'll Do * Lead project planning, scheduling, and resource allocation * Coordinate between departments to ensure smooth communication * Support Graphics & Finishing teams with resourcing and prioritisation * Enforce operational processes, workflows, and security policies * Manage project database, HR systems, and holiday calendars * Oversee onboarding/offboarding processes * Support infrastructure, IT, and HR initiatives * Manage desk space, remote work policies, and general office upkeep * Liaise with suppliers and contractors * Help manage diaries, meeting rooms, and cross-timezone scheduling * Work closely with company leadership to prioritise meetings and share updates
What You'll Bring * 5+ years in a creative agency or production environment * Strong resource planning and process management experience * Calm under pressure with excellent organisation and communication skills * Comfortable with Microsoft Office and tools like Monday.com * Bonus: Familiarity with Avid and After Effects * Passion for team culture and creative workflows
Handle actively welcomes applicants from under-represented backgrounds – we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
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