Plumbing & Heating Department ManagerThis is an exciting opportunity to join a family-owned builders merchant as they open a new Tottenham store in April 2025. They are looking for a Plumbing & Heating Department Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.Requirements:Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends.Knowledge of plumbing materials and trendsExperience handling trade quotes is essentialGood interpersonal skills, confident and able to engage with customers.The ability to prioritise responsibilities under pressure and be self-motivated.Excellent sales and marketing skillsAbility to manage people and delegate effectively.Benefits:Annual salary £35-40k, depending on experiencePension SchemeGroup Life AssuranceStaff DiscountBonus structuresDiscounts on top brands, online stores, events, and attractionsCycle to Work SchemeEmployee Assistance ProgrammeLong Service Awards20 Days Annual Leave plus Bank HolidaysBirthday Day OffResponsibilities of the
Plumbing & Heating Department Manager:Running the day-to-day operations on a busy plumbing counter.Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.Drive the team to enhance sales.Delegate effectively and manage the rest of the team.Ensure all deliveries are processed quickly and efficiently.Assist in placing orders and ensuring stock availability.Liaise with other departments to ensure overall efficiency and increased customer satisfaction.Maintain an organised and visually appealing plumbing department.
TPBN1_UKTJ…