Customer service analyst – Immediate Start

Company: Global Technology Solutions Ltd
Apply for the Customer service analyst – Immediate Start
Location: Reading
Job Description:

  • Customer service analyst – 2-Month Contract
  • Location: Reading (Office-Based)
  • Start Date: Immediate
  • IR35 Status: Inside IR35 – via Umbrella
  • Pay Rate: £120

We are currently seeking Customer service analysts to join our client’s team based in Reading on a 2-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel.

Key Responsibilities:

  • Making numerous calls hourly collecting personal information from existing company contacts

  • Provide coordination and administrative support across the project

  • Maintain documentation, and ensure key milestones are met

  • Liaise with internal teams and external stakeholders to ensure consistent communication and alignment

  • Data storing through Excel and the ability to use other MS software

Key Requirements:

  • Proven experience in a Customer Service

  • Excellent organisational skills with strong attention to detail

  • Effective communication and stakeholder management skills

  • Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint)

  • Ability to prioritise tasks and work under pressure in a structured, deadline-driven environment

  • Available to start immediately and work Full time onsite in Reading

Contract Details:

  • Duration: 2 months

  • Inside IR35 – via umbrella company

  • Immediate start

  • Location: Office-based in Reading (5 days per week)

Posted: April 22nd, 2025