Customer Service Advisor

Company: HAYS
Apply for the Customer Service Advisor
Location: Dundee
Job Description:

Your new company Hays is delighted to be recruiting on behalf of a local organisation for a customer service advisor on a permanent, part-time basis. The opportunity to join a small & established team to support day-to-day operations in a customer-facing role. Your new role

  • Serve as the initial point of contact for customers
  • Handle bookings through phone and internal systems
  • Generate and clarify accurate invoices
  • Keep customer records up to date in accordance with GDPR
  • Identify and suggest additional services or products to enhance the customer experience

What you'll need to succeed

  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Proficiency in using computer systems and software

What you'll get in return

  • Competitive salary
  • Generous annual leave entitlement
  • Retail discounts
  • Company Pension
  • Staff discounts
  • Wellbeing benefits

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Posted: April 12th, 2025