AOG Export/Import Operator
Location: Feltham
⏰ Shift: 4 on, 4 off (12-hour shifts, negotiable: 07:00–19:00)
Salary: £35,000 – £47,000
About the Role:
Join a dynamic and growing Freight Forwarder as an AOG Export/Import Operator, ensuring the swift and efficient movement of air freight shipments while delivering outstanding customer service.
Key Responsibilities:
✔️ Coordinate and arrange air freight shipments for customers.
✔️ Manage emails, collections, and deliveries efficiently.
✔️ Prepare shipping documents (MAWB/HAWB) and ensure full compliance with UK HMRC regulations.
✔️ Monitor live AOG shipments and proactively adjust to customer needs.
✔️ Investigate and resolve queries or complaints swiftly.
✔️ Liaise with approved suppliers and handling agents.
✔️ Support with costings, quotations, and invoicing when required.
✔️ Manage multiple shared inboxes, ensuring timely query resolution.
✔️ Assist with import operations as needed.
✔️ Provide ad-hoc support to the AOG Manager.
What We Offer:
✨ Salary – £35,000 – £47,000
✨ Shift pattern allowing work-life balance (4 on, 4 off)
✨ 25 Days Holiday
✨ Company pension scheme
✨ Annual bonus & salary review
If you’re ready for a fast-paced role in a growing company, apply today! …