Information Technology Administrator

Job Description

Technology Administrator | Leading Law Firm | 3 MONTH CONTRACT | £230 per day

Role Responsibilities

Technology Administration – Procurement & Inventory Management

• Request quotes from suppliers and process purchase orders.
• Verify deliveries against orders and notify invoice approvers.
• Update the asset management system (Wisetrack) for new or replacement equipment.
• Manage the disposal of old equipment and update records accordingly.
• Conduct weekly stock checks, tracking equipment in and out to ensure availability.

Technology Administration – Operational Support & Service Improvement

• Monitor and respond to IT support emails, logging tickets and assigning them to the appropriate team member.
• Keep track of incidents and service requests, ensuring they are assigned and resolved in a timely manner.
• Manage onboarding and offboarding processes, including tracking change forms for new starters, movers, and leavers.
• Follow up on unresolved IT issues that have been escalated beyond the team.
• Send weekly reminders to users about password expirations.
• Coordinate equipment needs for partners and associates ahead of business travel.

Technology Administration – Repairs & Maintenance

• Log and manage repair requests with Lenovo/HP, including scheduling engineer visits for hardware fixes.

Technology Administration – Equipment Recovery & Reuse

• Oversee the collection and processing of devices from departing employees for reuse or replacement.

Meeting Room Technology Checks

• Regularly inspect meeting rooms to ensure all IT equipment is present and functional, replacing missing items as needed.

Small Equipment Provision

• Supply essential tech accessories like chargers and cables on demand, including for employees traveling.

Required Skills & Experience

• At least one year of relevant technical experience.
• GCSE-level education or equivalent.
• Strong proficiency in Microsoft Office (Excel, Word, etc.).
• Experience working in a corporate environment with a focus on quality and efficiency.
• Willingness to work flexible hours and overtime if required.

Key Competencies

• Strong organisational and time management skills.
• High attention to detail.
• Excellent numerical and analytical abilities.
• Clear and concise communication skills, both written and verbal.
• A professional and client-focused approach to customer service.
• Ability to work collaboratively with technical teams to ensure smooth operations.
• Ability to remain calm and efficient under pressure and tight deadlines.

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