Michael Page have partnered with a reputable non-profit business in York. The organisation is looking for a Contact Centre Claims Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or for those who would like to join a business that provides the best training and induction programme!
Immediate interview available, please apply now!
Client Details
Michael Page have partnered with a reputable non-profit business in York. The organisation is looking for a Contact Centre Claims Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or for those who would like to join a business that provides the best training and induction programme!
Immediate interview available, please apply now!
Description
As a Contact Centre Claims Advisor, you will be supporting customers with a range of enquiries in relation to the health care services the business offers.
The role will involve corresponding with customers mainly over the telephone, ensuring each query is dealt with by providing the highest level of care and support.
You will also be processing claims for the customers and handling the transaction from start to finish, making sure a seamless experience is provided.
Profile
- Previous customer service experience from a range of backgrounds such as retail and hospitality.
- Excellent telephone manner and strong communication skills.
- Passionate about helping and supporting customers by providing the best solution for them.
- A high level of empathy and understanding.
- An excellent problem solver.
- A good team player.
Job Offer
Salary of £26,000+ with a reputable business within the non-profit sector. Full training provided, excellent progression and development opportunities, central location in York, free parking, Monday to Friday 9 am – 5 pm, part-time hours available, excellent benefits, free gym on site, generous holiday allowance, option to buy and sell holidays, regular incentives, great team and culture, and immediate interview.
#J-18808-Ljbffr…