OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support across the entire Salesforce customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities (‘do something new’) or swiftly progressing their Salesforce journey (‘do something now’).
Responsibilities:
- Provide in-depth technical knowledge and support to the sales team and clients.
- Collaborate with sales and technical teams to develop tailored solutions that meet client needs.
- Engage with clients to understand their technical requirements and present appropriate solutions.
- Conduct product demonstrations and technical presentations to showcase the capabilities and benefits of the solutions.
- Assist in the preparation of technical proposals and documentation for client engagements.
- Gather client feedback and work with product development teams to enhance product offerings.
Requirements:
- Deep understanding of relevant technologies and products, with essential knowledge of Salesforce Core.
- Strong verbal and written communication skills, with the ability to convey complex Salesforce Core information clearly to non-technical stakeholders.
- Analytical skills to assess client needs and develop appropriate Salesforce Core solutions.
- Ability to troubleshoot and resolve technical issues efficiently.
- Strong customer service orientation, with the ability to build and maintain relationships with clients.
- Ability to work effectively with cross-functional teams, including sales, product development, and customer support.
- Experience in collaborating with pre-sales and sales teams to develop client solutions using Salesforce Core.
- Understanding of the sales process and ability to support sales teams in technical discussions related to Salesforce Core.
- Ability to identify and develop new business opportunities.
- Flexibility to adapt to changing client needs and market conditions, with a willingness to continuously learn and update Salesforce Core skills.
Skill Set:
- Strong understanding of relevant technologies and products, with essential knowledge of Salesforce Core.
- Excellent verbal and written communication skills to effectively convey Salesforce Core technical information.
- Ability to analyze complex technical issues related to Salesforce Core and develop solutions.
- Strong customer service orientation and ability to build relationships with clients, particularly in the context of Salesforce Core solutions.
- Ability to mentor team members with a focus on Salesforce Core expertise.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting
Industries
IT Services and IT Consulting
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