About us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Alongside passion for our products and customers, we\’re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
In this role, you would be expected to design our Digital Workplace approach, focussed on performance, resilience, security, and scalability, therefore you will need to understand how to manage an estate of devices and applications.The position holder will be entrusted to provide tailored solutions based on industry best-practice principals that ensure strong strategic positioning for future advancement and expansion of End User Technology (EUT) based upon of the Group\’s IT stakeholders\’ requirements.Interacting with business stakeholders and End User Experience (EUX) Service Manager to ensure the user experience remains fit for purpose as OSB Group growsActs as End User Technology SME in relation to medium/large technical projects and complex work packages into business-as-usual operationsTravel will be required between Chatham, Wolverhampton and London on a frequent basis
We offer a base salary dependent on experience of between £55,000 – £68,000 and a competitive benefits package including:~ Discretionary annual bonus opportunity of up to 15%~28 days annual leave plus bank holidays~ Contributory pension (8% employer 5% employee)~ Life Assurance (4x salary) plus Group Income Protection~ Access to Private Medical Insurance and Medical Cash Plan~ Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme
Previous work experience including:Software and hardware asset managementProducing option papers with emphasis on budget management, standardisation and end user experienceEUT monitoring, reporting and continuous service improvementStrong knowledge of MS Exchange Online and Office 365ITIL Foundation certification is essential
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.
We don\’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
LI-HYBRID…