Sales Operations Coordinator

Company: Telefónica Tech (EN)
Apply for the Sales Operations Coordinator
Location: London
Job Description:

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Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

  • HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
  • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
  • Fortinet: Elite VIP Program – one of only 2 in the UK
  • AWS: Advanced Solution & Managed Service Provider Program

Job Description

Key Duties & Responsibilities:

  • Manage sales forecasting, pipeline data, and performance analysis to support VP of Sales and Sales Leaders
  • Develop, implement, and improve end-to-end sales processes, including CRM (Salesforce) management and data accuracy
  • Prepare reports and management packs for board meetings and sales leadership reviews
  • Collaborate with cross-functional teams (Finance, Alliances, etc.) to ensure alignment and reconcile revenue differences
  • Provide training and support to the sales team on processes, tools, and reporting
  • Maintain and improve sales administration documentation, policies, and KPIs
  • Support strategic initiatives such as product go-to-market plans and sales transformation projects

Qualifications

Skills / Experience:

  • Previous experience undertaking a sales operations role, preferably within IT / sales environment
  • Commercially astute and highly confident in manipulating, interpreting and reporting on financial/sales data and key trends
  • Excellent administration skills and highly proficient in IT and MS packages especially MS Word and Excel as well as CRM tools
  • An enquiring mind with a logical approach to work, combined with analytical and problem-solving skills in order to confidently analyse and articulate trends as well as large sets of data
  • Excellent communication skills both oral and written with the ability to influence and articulate an opinion effectively
  • Excellent interpersonal skills, the ability to work cross functionally and interact confidently with multiple stakeholders
  • Goal-orientated, tenacious and results driven approach to work with the ability to meet and exceed expectations, targets and deadlines
  • Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment
  • Keen eye for detail, places great importance on accuracy and attention to detail
  • Proactive in approach with a flexible attitude
  • A self-starter with the ability to work independently with minimal supervision
  • Team player – understands the importance of collaborative working

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Seniority level

Entry level

Employment type

Full-time

Job function

Industries

Software Development

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Posted: March 27th, 2025